At www.kalisabanaras.com, we value your concerns about online privacy & security while browsing and shopping on our website. We make every effort to ensure that the information you provide will not be misused.
If for any reason this privacy policy does not answer your questions, please contact us. We value your feedback and continuously strive to improve our services.
When and What Information We Collect
We collect basic information required to process your requests, including your name, mailing address, email address, and phone number. This information is collected when you purchase products, gift certificates, or sign up for email notifications.
Your card information is only requested at the time of placing an order and is securely processed using the highest level of encryption. We do not store your card details.
We also use cookies to enhance your browsing experience. These may include your browsing activity, preferences, and ISP details. We never store sensitive information like passwords or card details in cookies.
Why We Collect This Information
The primary purpose of collecting your information is to process orders, manage shipping, and provide customer service. We may contact you regarding order updates, shipping status, or queries related to your purchase.
Additionally, this data helps us improve our products, services, and website experience.
Information Sharing
We respect your privacy and do not share, sell, or rent your personal information to any third parties.
Occasionally, our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their policies before sharing any information.
Updating Your Information
You can easily update your account details by logging into your account and accessing the profile section. Please note that we do not store your card details in your profile.
Email Preferences
If you wish to unsubscribe from our mailing list, simply visit the sign-up page and select the unsubscribe option. You will be removed from our email list immediately.
Shipping Policy
Shipping Policy
Shipping in India
Shipping across India is free of cost.
Orders are dispatched within 3–4 working days.
Delivery typically takes 5–6 working days after dispatch.
International Shipping
Your order will be shipped via a reliable international courier partner.
Delivery may take 1–2 weeks (8–16 working days) depending on your location.
Delivery timelines may vary due to customs clearance in certain regions.
International shipping charges are applied on a per-product basis.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order using the provided tracking details.
